Mcdonald's - Eatontown

Service was terrible. The person that took my order was very unprofessional. She spoke to me like we was in the streets. I purchased a meal, they didn't have soda, so I asked for oj instead, she charged for a full meal and additional 1.99 for the oj. They refunded the oj and told me they was going to still charge me for the full meal. I canceled my order and got my money back and left. I will not be returning to that store.

I tried to call them to have a situation rectified multiple times to no avail as I refuse to go in there. Even during the drive through they were less then interested to even be there to work and make money. This order was very simple, was not complicated. It was a Sausage McGriddle Meal with no egg and no cheese. So it is just the McGriddle Bread and a Sausage patty, that's it. God forbid there is a complicated order. They are not going to know what to do with it.

Both times I went the staff members were more interested in watching stuff on their phones than helping me and lines would form in the drive through. The fries are good though... That's about all I can say

Worst McDonald's I've been. First drive thru guy was rude then my food was cold. I don't return food so I'll never be back.

Eatontown location is getting better! Food is fresh and hot! Staff are reviewing orders not to forget things and ice cream machine works!!