Subway - Eau Claire

I had several issues with a recent online app order. One of my sandwiches did not get any mayonnaise as requested. Neither of my footling sandwiches were cut in half. These issues weren’t a big deal but then I noticed a long, curly hair attached to one of my sandwiches. So I filled out a review through the Subway website. I received a response by the local owner the following day. I was very dissatisfied with the response as I did not get a refund for the hairy sandwich or a gift card/coupon for another sandwich. The response felt copied/pasted for any general complaint and didn’t show any care or concern for the customer. Not planning to go back.

Almost always great service. Tend to be a little skimpy with the veggies though.

As if all their signs say they are open til 10 they are open at ten and not close at 9:50

Way to expensive for 2 pieces of chicken and 2 pieces of cheese.

The staff at this restaurant appear to lack concern for the quality of the sandwiches they make. I have visited twice in the past few months, and on both occasions, my sandwiches were poorly assembled and unappetizing.