Buffalo Wild Wings - Eden Isle

Sat in an empty restaurant watched two groups of 3 people walk out and leave waiting for anyone to be bothered to acknowledge them while 3 servers were in beverage station talking for over 20 minutes.Called and asked for manager to let them know, and was put on hold over 10 min then hung up on. Called back asked for manager..Lady who answered said she was the manager, flat out REFUSED to tell me her name. She came to my table. I told her the issues, and NO concern, apologies, or acceptance. I would never return here, caution you that there must be a reason why no one is eating here. BWW are at the most ever 20% full for a reason. I travel the US and see a very common theme here.Sad edited to add: NO paper towels NO toilet paper in men's restroom upon leaving.Surprised?: absolutely not after visiting many BWW.Sad to say this, but many if not all BWW will be out of business soon based on the absolute subpar restaurants I this doesn't bring me joy..AND STOP WITH THE IMMEDIATE GARBAGE REPONSE POST TO EMAIL OR CALL YOU.YOU DO NOT RESPOND AND ITS A JOKE

Great deal on Thursdays...I got boneless wings they were very good...soooo yummy!

Awesome food friendly server great atmosphere awesome lunch with my

I’m so disappointed at my experience today, which has no reflection on the food itself. I love Buffalo Wild Wings. However, today, my husband and I got seated and then sat for ten minutes without a single server or manager coming to get our drinks, ask if we’ve been waited on, etc. My husband and I debated leaving, and we’re going to give it a few more minutes, but when the server asked the booth directly behind us if they needed refills, and then didn’t even glance our way, we got up and left. It was 1:30 on a Tuesday, so not prime lunch rush. A big party had already left and the restaurant was quiet. We understand that this location has been short staffed, but to sit for ten minutes, make eye contact with multiple servers/what appeared to be managers, and not one say anything to us, is just not okay.

My 3 star review is no reflection on the food nor the staff. It's due to being constantly short staffed.My partner and I enjoy going to Buffalo Wild Wings quite regularly because the food is always on point and delicious. Moreover, the staff on duty is always extremely kind and very attentive. However, it is obvious that they are being run ragged.There is always a wait even though the place seems empty. Tables are left unattended after folks have left with plates and cups for an extended period of time. Why? Because staff is concerned more about the people currently there versus having to clean up those that have left. Which is a good and a bad thing. Good because active clientele is being attended to but bad because the place looks dirty.Our most recent visit was on playoff Sunday. We sat in the bar area, which is our go to area, and it was packed. Yet short staffed. It was obvious folks, including ourselves, were constantly waiting on refills for beverages which is a profit loss on a very busy night.I don't pretend to know the solution to this and we will continue to support our local Buffalo Wild Wings. However, management should review the current situation and applaud their current staff while working towards getting them the help they need to better serve the community.