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Contribuisci feedbackI got sick the next day after eating the oysters and lobster at this restaurant. We also didn't receive all the food we ordered (sides never arrived). It is against the law to not include VAT in your prices or to at least inform customers that prices do not include VAT and will be added at the end of the bill. While it may not be strictly illegal to not have VAT listed on the menu, it is against the law to not have it displayed on prices outside the restaurant, such as on the specials board.
We had a great evening at this restaurant. Food excellent, staff friendly and professional. Thank you
Wanted to go somewhere different instead of going to the usaul places for lunch and remembered the mussel inn from a few years ago pre Covid). The waiter was great and was able to answer questions we had about the menu and ordered two red pepper mussel pots, which were delicious. But I was already to give a 5 star review, until the bill came. When checking our bill we noticed a “service charge”, had been added to the bill, this was not explained to us that it had been added bill was brought by another waiter) and didn’t know that it was voluntary to pay it. The only reason we paid it, was because we thought we had too. I am very shocked and angry that this happened. This isn’t America and shouldn’t be allowed without explaining to customers.
This place is excellent. We enjoy visiting whenever we are in Edinburgh. The staff provide friendly and attentive service, even during busy periods. There are plenty of options on the menu, but we always choose the mussels because they are amazing - there are plenty in a portion and they are cooked to perfection every time. We highly recommend this place and are already looking forward to returning. Highly recommend it.
So very disappointed with my meal at the Mussel Inn. Have been here lots of times before and always had their seafood chowder. I have enjoyed and looked forward to it many times. But no more. Today 's chowder was bland, the fish and seafood had been ground down so it wasn 't chunky, it was watery and not creamy. It tasted cheap and luxurious as it has in the past. I also had a half pot of mussels in shallot sauce. These were delicious. The bread was fresh and crunchy but no butter. I can 't remember if I used to get butter automatically but it may be something you now need to ask for. I mentioned to the waitress at the time that the chowder wasn 't good and she returned it to the kitchen. When I asked her later what they had said, she said they just ignored me. There was no issue with the chowder being removed from the bill (it 's £11.90 for a large bowl so not cheap) but i won 't visit there again. I used to go as a treat, something for when I was child free in Edinburgh. If you want a good seafood chowder then go elsewhere. To give it it 's due, if you enjoy fresh mussels, then I would recommend it for that.
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