Afternoon Tea At Norton House

I had a fantastic experience at Norton House hotel after my reservation at Dalmahoy hotel was cancelled last minute. Claire, who dealt with upset customers from Dalmahoy, went above and beyond to ensure we had a wonderful stay. The staff was friendly and attentive, making our stay stress-free. The spa facilities were clean, modern, and stocked with Elemis skincare products. The breakfast service was excellent with a wide variety of fresh food options. Overall, Norton House hotel exceeded my expectations with their exceptional customer service, facilities, and kindness. This will definitely be my go-to place when I visit Edinburgh in the future.

The staff were extremely welcoming and the location is lovely. The rooms, service, and location all receive a perfect score of 5.

Service at this restaurant was excellent, receiving a rating of 5 out of 5. The location received a 3 out of 5 rating. Overall, the hotel highlights included luxury, a great view, and a quiet atmosphere.

Beautiful. Scene. Wonderful, cozy sitting rooms. Rooms: 5 Service: 5 Location: 5

From the check-in staff to our porter escorting us to our fabulous room our 2 night stay was amazing!!! Spa and wedding at the Garden Centre were 5 star!! Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Romantic, Quiet, High-tech