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Contribuisci feedbackMost the time they don’t have the ingredients to make the food They don’t maintain the services so don’t expect ice, coffee, or napkins to be in the self serve islands
Always inviting and comfortable! I can truly unwind in this place.
Been to this location twice within the last month and noted loose trash on tables and unclean areas. Seems every visit something is up from either a broken ice machine, empty drink stations, or long wait times.
I keep coming back to see if this place has gotten any better. Yikes! food and trash all over the place. There wasn't one clean table. I used hand sanitizer and a napkin to clean ours. Dirty lobby= dirty kitchen.
I placed an order through the app and was told that it would be ready at 1:41. I arrived at Panera shortly before that and waited in a parking spot until I received a text that said my order was ready. After being there for about 10 minutes I get a text saying that the order is taking longer than normal. After about 15 minutes I go ahead and get in the drive-through line as I had scheduled a drive-through pick up. Then I sat at the speaker box for over 15 minutes waiting for them just to ask me what I needed. Absolutely ridiculous wait time for food I had already paid for otherwise I definitely would’ve left and gotten something somewhere else. Then when I received my drinks through the window, the girl gave them to me and a drink carrier even though there were only two. What’s worse she didn’t even have the cups down in the carrier all the way so when she passed them to me, the cup tipped over and spilt it in my lap. The Edwardsville location is by far the worst Panera in the St. Louis metro area.as I have been to the Panera location on Lindberg in Florissant and they give me great service every time!