Starbucks - El Cajon

In the last year or so I have now given this location at least 5 chances to redeem themselves b4 I write this review! I work 7 days a week and go to Starbucks all over San Diego 7 days a week. This location unfortunately does not understand customer service, they DO NOT understand that they should... under promise over deliver , which is what every other Starbucks is able to provide. This is BY FAR THE WORST STARBUCKS IN SAN DIEGO!!! I would know! Complaints to customer service, managers, or to the district manager does NOTHING! I live closest to them which is unfortunate since it should be the most convenient. I order 100% online because I 'm in a HURRY! I walk in, I walk out, done...no waiting. EVERY OTHER STARBUCKS is ready b4 the time promised, but this store I go late 10 minutes on purpose...it 's still NOT READY!!!! NEVER EVER!!!! The order has not even been started yet!!! UNACCEPTABLE!!!! MANAGERS, fix the issue already, you have 10 people working, you are not under staffed! I literally hate this store!

By far one of the worst Starbuck I've ever been to. The service is mediocre, you can tell they're friendly because they have to. And the drive through takes forever. I've never been to one that takes so long to give you your order, That's the only reason they always have a long line of cars. I only go to them because it's the closest and I'm usually rushing to work. I definitely don't recommend this location if they want good and quick service.

In addition to my iced coffee, I love their Cookie Crumble Frappuccino, Caramel Frappuccino, and Java Chip Frappuccino—all of which are fantastic! As for food, my absolute favorite is the Impossible Breakfast Sandwich; it’s simply flawless! I do wish they offered the option to add more egg and patties, but really, you might as well just get two sandwiches—after all, this isn’t McDonald’s, right? However, I have to strongly advise against the breakfast burrito—it's terrible! As I mentioned, this is Starbucks, not a Mexican restaurant, so perhaps they shouldn’t be making burritos. It contains artificial eggs, small bits of sausage, and the tortilla is dry and crumbly, making a mess in your car. It's just not a good choice at all. On the bright side, Starbucks knows how to do coffee right, and I have no complaints there. Thank you to the staff for their hard work in delivering our coffee efficiently. And a special shoutout to the Starbucks app, which has been working flawlessly for me this past month!

I had a great experience at the drive-thru. Despite being quite busy, the line moved quickly, and my order was ready in just a few minutes. I really love their dragonfruit drink; it's not overly sweet and tastes fantastic!

The restaurant is clean and has a pleasant atmosphere, but the service inside is somewhat slow. The breakfast menu is intriguing, and the egg bites exceeded my expectations. However, the pastries were excessively sweet for my taste.