Chipotle Mexican Grill - Elgin

Worst chipotle in the area. Rice was hard as a rock. Management here don't care and won't even call back.

If I could give this place ZERO STARS I would. Terrible service and food is so mid. They messed up an order made for 6 people. FOUR out of SIX items were incorrect or scraps of whatever was left I guess. When I tried to contact the location it 's self the number was disconnected (shady). When we tried to get a refund or the order remade the female manager or whoever it was started laughing and whispering to another person. I don 't know if the salmonella is contaminating their brains but I will NEVER return to this location again. When we called customer support they offered a measly free entree as if I would return which I WONT. TACO BELL IS BETTER THAN THIS DUMPSTER FIRE

Service was the worse, they were out drinks at the fountain and when we asked for help the guy at cashier just gave us attitude.. not the first time chipotle used to be good it turned in to a place where honestly you just don’t want to come back

They serve cold meat , and they start closing two hours before their actual close time. The cold sides were not even in the right place to keep the items cold and the meat was scattered on the counter in bins and it was cold!! Definitely will be contacting corporate regarding this location. This chipotle wants to charge extra for things I’ve never been asked to pay extra for. These are young “adults” working here want to leave and are literally closing and putting food away as your ordering. Unprofessional and blame everything on “corporate”.

Super rude and arrogant manager and staff ....charging for extra sides. .which supposed to be free for first extra....would never go to this location again ..n will also report him..