Taco Bell - Elgin

We have ordered chicken quesadillas with extra cheese at several locations and find that we barely get enough cheese to keep the flour ortilla together. they don't waste their money on this article. I also think that their small administration there, how multiple the crew was very loud and chatty vs working. on a positive note we found the taco supremes to be sometimes very good. it is needed much more training.

Stopped at the drive thru 5 mins before the posted closing time and lights were off, not a single car was there, nor was anyone inside working. They closed up shop before closing and posted a sign outside for technical difficulties. I feel like this Taco Bell is always full of issues. I got my entire order messed up once and not a single employee would answer the phone when I tried calling to explain my order mishap. I wish this wasn’t the closest Taco Bell to where I live because this specific place is so so unreliable.

Missing items out of my order, the soft shell tacos were soggy and I never asked for tomato. I think the lady at the drive tru was drunk.

I ordered 4 soft tacos ask for no cheese and she repeated again said no cheese? And, I said yes. Came home with tacos with cheese but no lettuce Also order chicken quesadillas but no chickens...all of them are also cold as fxxx. Not going back for sure. This is not the first time either. We always give them a chance but no more...we had enough.

Slow. 4 tacos took forever to get, I stood at the front for over 7 minutes before anyone even came to check if I would like to order. This isn’t the first time, one time I literally waited over 15 minutes for anyone to acknowledge me standing there at the register to order and when they finally did I told them, I no longer wish to order but I wanted someone to know that they left a customer standing there for 15 minutes when they were NOT busy. The staff laughed and just walked away from me. Poor food quality poor staff and corporate failed to contact me back or respond. Don’t waste your money. The inside is gross as well, I would question the food quality.