Carl's Jr. - Elk Grove

Today is 8/29/22 10:30pm the lady at the intercom was having difficulty understanding english and had to repeat the order several times. First of all my drink was watered down, but the mexican guy was talking $h1t in espanol great customer service. Iguess taking Spanish paid off lol. I asked if I can exchange for a orange juice and they refused to do so. I left my drink andsaid forget it I'm tired of wasting time here. When I got home I had to inspect my food, and guess what I found some kind ofgray stuff in the lettuce, no worries it's extra protein... They don't care at all. If you want fast food do yourself a favorand go to McDonald's instead... Never coming back here, what a waste of 18 dollars on a #7 combo

Just walked in to order and the two young ladies were on their phones laughing and joking around. I was looking at the menu and the young lady is moving her arms around rushing me to order. I felt that was very rude so I walked out. Please retrain yourstaff for their customer service skills.

This place is okay if you go early but at night the food is a little old like it sat for a bit. The service is always slow and that's not just with this Carl's Jr. They are all the same but for the most park they have okay hamburgers if you're hungry.

Dear Doordash customers please please please DO NOT ORDER from this location. Their customer service is beyond subpar. They do not start the order until the dasher/driver arrives so then we wait. How can fast food fries/burgers take 20 minutes. As adriver, I always show up and wait while they take care of the drive-thru customers and then run out of fries for the deliveries. Guess what? another 10minutes. They have one slow cook during the busiest breakfast and lunch hours. Nope, I will not makethis location money anymore. Good luck getting hot, fresh, and on-time food from them.

Naaaaaaaaaaaaaaaaaaaaaassssssssssssssssssssssssssssty! My husband ordered me a Santa Fe Chicken sandwich and it was disgusting! The lettuce was bad and brown???????? We tried calling them, but of course you can?t get through???????????Sick sick sick!!! Thechicken was rubbbbbbbbbbbery! So we shared the double western bacon cheeseburger that was put together right???????????. 2 starsbecause the burger was very good!