Caribou Coffee - Elk River

The girls always seem so nice but my drinks are never right. I order the caramel cooler every time and it?s different every single time I get it. Sometimes it white, sometimes it?s caramel colored and sometimes it?s black! Today I got a free large hot chocolate for my birthday, the girls were super nice and wished me a happy birthday and then gave me a cup that was half empty ? ugh. It?s a shame because this Otsego location is so close to my house and on the way to everything but at this rate I?d rather drive to a further one to make sure it?s correct.

I love caribou but this location is actually the worst. Always takes over 7 minutes for two drinks for me and my husband, and our sandwiches are never hot. We go to this location a lot because it?s on the way for us but it?s always so bad. The workers are friendly but I?m sorry they are not good at their job. Today we waited for 10 min, paid $7 for each coffee and they forgot to add the syrups. And the sandwiches were not hot again. Do better.

Ya know I understand your busy it?s early morning but I have to whine a little bit love the location but the two girls who were working this morning don?t seem to listen I ordered a XL turtle with 3 extra shot s of espresso and it doesn?t seem right to me. I don?t think I will ever come back to the location again sorry tired of being ripped off

Good smoothies, average price. I was taken aback by the swift and lovely customer service. Something about the drink didn't sit right, but that's a me problem.

There is the sweetest teenage girl named Hannah who I am always excited to see working. She makes the best drinks and always is smiling, makes the visits to this location enjoyable.