Starbucks - Elmhurst

Came in because the drive in was down the alley. There were only 2 people inside waiting for drinks. We placed our order as soon as we walked up. 14 cars had went by before we got our drinks. (I noticed a big German shepherd in a car with blue eyes) that’s how I counted14 lol. pick it up. Food: 3 Service: 2 Atmosphere: 3

I was having a rough day and had a mistake with my order and the girl at the window was absolutely awesome and made my day, I didn’t catch her name but she had dark curly hair and was working evening shift. Give her a raise! Service: 5

Fast service and my order was perfect. Service: Take out Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Pike Place Roast

Image of RECEIPT showing refund included. My spouse isn't a fan of Starbucks; however I suggest it all the times. Every time we visit it is a disappointment. We ask for 3/4 milk, because we have heart acceleration due to caffeine. They never get our order the right way, even when we have asked for extra milk. We try to explain the situation and the employees always reply with ok. We always get super black coffee or they suggest americano shots. They never have decaffeinated coffee available. Today was the worse experience. My husband punched the no tip key, the guys face changed completely. He went back to the girl preparing the coffee, she laughed and walked away. She brought the coffees back as dark as a dirty rug cold. I opened my cup's lid and my husband's smile disappeared. I asked do you want the coffee like that? He said no (He is very hard to get upset), but he asked for a refund after the girl tried adding more milk and the coffee turned colder. The surrounding Starbucks have the same service. It is a coffee shop, these people are clearly NOT waiters (tips should be expected for waiters or delivery workers). Starbucks pushed prices up, cut the amount of flavor in their products and added a tip button to compensate for their lack of salary. PLEASE STOP risking people's health with your lack of empathy service. Melrose Park 60164 on 25th and North ave, Franklin Park on Manheim, Elmhurst on York, Elmhurst on North ave, Bensenville on York are all lacking service over something that should NOT be expected. Starbucks watch the reduction of sales or customers, I already told you the reason why the decline. Some of us buy coffee with health considerations. We would buy 2 to 3 cups of service, twice daily. Service: Take out Meal type: Other Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1

Great service, I recommend this place! Food: 5 Service: 5 Atmosphere: 5