Diner Coffee Grill Billard - Elsenfeld

We were actually always satisfied. However, today I wanted to order something just for myself after a long day at work and have it delivered to me. I could quickly enter everything on the website and then receive the confirmation and invoice by email as usual. A delivery fee of €2.50 was also charged. Shortly after ordering, I got a call saying that there was a minimum order value of €20, but it wasn't visible anywhere and I could order as normal, including confirmation and invoice. I was asked if I just wanted to order something else. I do not get it. Whether I pay €16.40 or €20. We'll look elsewhere now. The food was always good, but unfortunately the service was poor. A pity Service: Delivery Meal type: Dinner Price per person: €10–20 Food: 4 Service: 2 Atmosphere: 2

VERY bad treatment from employees and also the boss himself. Food doesn't taste too greasy at all and the shop is unhygienic Service: Dine in Meal type: Dinner Price per person: €10–20 Food: 2 Service: 1 Atmosphere: 1

I ordered on December 14th, 2023 at 6 p.m. The food came 20 minutes TOO EARLY. The table was not yet set. Not all the guests were there yet. Of course it was cold by the time we could eat. THREE components were MISSING. After a complaint, a delivery was made. As a “compensation” there were 2x €5 “vouchers”, of which only 1 voucher can be redeemed per order and per person. In addition, it is ONLY valid for orders worth at least €25 AND ONLY in January 2023. HOW PLEASE? When was my order again? Oh yes, in December 2023! Should I travel back in time about 11 months to catch up on the PROMOTION? Compensation would only have been a genuine voucher without a minimum order value. Even if he had only held a liter bottle of Coke in his hand, it would have been better than two pieces of glossy printed expired paper. Service: Delivery Meal type: Dinner Price per person: €10–20 Food: 2 Service: 1 Atmosphere: 1

Delicious food. We were able to play billiards for free again while waiting Food: 5 Service: 4 Atmosphere: 4

Very chic little restaurant. The service is very good. The food was very tasty. The service was very friendly and nice. Wishes are taken into account. Toilet is clean. You can go in a group and with children. You can sit outside and inside. There is a billiard table. If I'm in the area again I'll be happy to come back. The cocktails were good too. Service: Dine in Meal type: Dinner Price per person: €20–30 Food: 5 Service: 5 Atmosphere: 5