Dunkin' - Englewood

My coffee is never consistent.. Everyday it tastes different.. Bagel bites are always still frozen in the middle.. I'm finally done with this place.. I won't be back and I used to go every single day

I am leaving this review more so for management to be aware of this situation that I encountered. On August 28, 2023, 8:44pm, I submitted an order through the Dunkin app for a $15 order of donuts and munchkins. I was at the store at 8:50pm. Even though the store claimed to close at 9pm, when I got to the drive thru speaker, the store was already closed. I drove up to the window and waited until the staff could not knowingly ignore me anymore. Finally acknowledged, they said that they were already closed and had thrown away all the donuts and I would need to cancel my order. Now Dunkin Donuts did handle my return via the app really easily. And the staff, once they talked to me, were very nice. And when I go up there on any other occasion the staff is really nice. It's this time being that the point of the matter is when you say you close at 9pm, then you're open till 9pm. Or if it is normal procedure to close the store 15 minutes before disclosed closing times then I only ask that when submitting online/app orders, that the cutoff time is correlated that way people and myself do not have any experiences like that.

Ordered through uber even though I 'm 5 min away. Toasted sandwich not toasted. Crispy hash browns in a soggy stuck together ball. Sandwich missing the bacon and the wrap for my wrap was crunchy.

This dunkin is the best out of North port, Englewood and venice. They are always kind and efficient. The food and drinks are always good.

Mold. Mold. Mold.Absolutely everything smells of mold at this location. The food comes out smelling like mold. The cups smell like mold. It has been this way for more than a year and switched owners…. But, it still stinks of mold. The health department should get involved and be concerned for those immune compromised that will happen upon this Dunkin.