Dunkin' - Essex County

Fast, friendly service. Great doughnuts and coffee!

This place has fast service which is awesome. Mind you I have only gone once when it 's the morning rush . I LOVE Dunkin 's medium caramel macchiato (with an extra caramel swirl. For some reason the large is not as good). However, the only complaint I have is that I 've been a couple of times now and I ask for my drink to be stirred and it never is. ? Other than that, it 's great!

I have given this Dunkin’ location a try on three separate occasions. The first time, the service was bad because the crew member was rude and disrespectful. The second time the donuts we got were stale, and the third time was the worst. The lobby was locked; they said it was because there were only two of them working there. I tried the drive-thru instead, and they were out of everything I tried to order, which were all the fall items being heavily promoted right now. I remember being excited when I found out a Dunkin’ was coming to the area, but it’s been nothing but disappointing for me.

Looks like store just opened. Traveling with hubby, stopped by to get a blueberry donut for each of us. Donuts were very good, out of munchkins, our favorite, clerk was nice and apologetic for the long wait. Needed more workers. Restroom was closed.

I went into the store and it was clean and very inviting! The cashier was so sweet, answered my questions, and took note of my customizations. I ordered a delicious iced coffee and wish I had ordered a larger size! I was going to go through the drive thru but was worried about the line, but by the time I left the store, the drive thru was already clear. Their service was fast, friendly, and I would definitely visit again if I weren't just passing through!