Dunkin' - Essex

Horrible customer service.I’m not in the mood for storytelling but never again!

The 2 donuts were dry and stale, horrible, it was an embarrassment to even be served and charged full price for these 2 donuts.Service was lacking, and I had to wait for their conversation to be completed before any attention was given.The atmosphere was as expected.Never will visit this store again.This visit was on a weekday at about 2pm.

This used to be a great Dunkin’ Donuts but the past six months it’s went downhill fast. The service is horrible. You sit in line forever. They close the dining room now at like 7 PM so you can’t even order for pick up you have to go through the drive-through. There are better locations in this area. Parking: Parking is horrible you get stuck in the lot that’s 2 deep with no way around. Just bad

I go here EVER MORNING LOVE THIS PLACE! Parking: It depends on the time really Wheelchair accessibility: Definitely enough room on there long double sided ramp/walking path.

Tasty, and accurate order. The drive thru is insane though, best to avoid it and do a walk in order.