Moe's Southwest Grill - Estero

The food was great and the service was excellent.Vegetarian options: Tofu, rice, beans, lettuce, fried onions and peppers, salsa, and cilantro.

We placed a large order for delivery (for a store at the same mall). When we recieved the order there was none of the sides…salsas, sour cream etc. We tried calling the store and there was no answer so after listening to music for several minutes I get the *mailbox is full* message. The quesadillas was thrown into the bag all squished up and the cheese wasn’t even melted. What makes me even more irritated is that we paid TWO services charges AND I left a hefty tip and between all that we paid over $20 MORE than the bill. And this is why I hate these places that ask for a tip BEFORE the service. Tips are given FOR service. We used to love this place but it has really gone down hill lately

As soon as we walk through the entrance, Lily greeted us with a smile. She was kind and genuine throughout the entire process. Although the Birria is no longer available (it’s by far our favorite menu item), hope it becomes available again soon)This isn’t our first time at this location, but it is the first time we received exceptional customer service. It made our meal taste that much better. Thanks Lily!

Someone with food handling/safety experience needs to be at this location and not leave until everyone is trained and doing what they are supposed to or someone is going to get very sick or much worse. If the health department were to visit yesterday they would have failed inspection. Dirty rolled up floor matts left next to the food trays, ramiken cups left floating in the salsa, dirty drink machines, empty supplies for customers, garbage left thrown into the supplies, etc. After paying over 30 dollars for 2 beverages and 2 dinners I overheard the guy next to me saying he got 3 drinks for free. So money is flying out the window as well for this Moe’s as well. Unfortunately I have been sick since I ate there last night. I hope someone listens to this review. This is my neighborhood Moes, I want it to be successful.

They are stingy with double protein , you might be lucky to get one and a half scoops. If you want gains, do not come here.