Chipotle Mexican Grill - Evanston

Typically, the staff provides good service. However, I've noticed that the prices can vary depending on who is at the register, particularly for just a simple dish.

This restaurant has serious issues. If you place an order through their app, it goes through DoorDash. So, when there’s a problem—even if you ordered directly from their website or app—they end up calling DoorDash for assistance. When customers attempt to contact the restaurant directly, the lines are always busy, making it nearly impossible to reach anyone. It’s a frustrating system that shows a lack of respect for customers. Whenever we opt for delivery, something goes wrong. It’s unfortunate because this place has a lot of potential, but the experience is just terrible.

The chicken salad and chicken tacos are excellent. The portion sizes are quite generous for the price.

I love her, but for the last month I have her for dinner at least three times a week. only about 3 times the chips I get every time, they're on them. if no kalk calls them unseasoned, I don't know to spend money on chips and guac. a waste and disappointed. do not follow the recipe they let me know.

Went to Chipotle today for lunch, the associate at the counter tried to give me a half scoop of rice that barely covered the bowl, and when I asked for more she tried to ask me if I wanted double so I could be charged double I would like the full portion that I asked for, enough to feed me on my lunch. Not a childs portion. Thats just insulting. Someone needs to come to this Chipotle and fix it cuz this isnt the first time it's happened and I'm not the only one its happening to.