Wendy's - Everett

That was in order as always. but every time I go, there is a long line and is just driving thru. I think the only wendy is in the opposite so that the reason for the long line could be and probably short staff.

Went to get late Lunch for me and 3 other people. One person at the register and after i placed the order had to wait almost 20 minutes to pick it up. people came after me the the only person on the register that was suppose to be on the service counter, so I waited and waited.Everybody else was either on their phone or on the drive in window. I got the order with no markings for the ones thy were suppose not to have mayo and ketchup, no ketchup for the fries and only 2 napkins for 4 ordres. Are we supposed to use our sleeves? Horrible service.

Just stopped in at Wendy’s to use the restroom and get an iced tea a large is only three dollars and the helpful associate behind the counter cut up fresh lemons for me very nice Wendy’s and everyone was very friendly and pleasant

Came to this Wendy's after leaving the Medford one for horrible customer service, and everything seemed to be going easier. Asked for the strawberry chicken salad, was told they didn't have anymore. So I ordered the hot and honey chicken. Went to eat my sandwich and it was missing half of the ingredients that it's supposed to come with. No onion, or crispy pickles. After the cashier spoke to 3 different people they come up with the conclusion that they ran out of the pickles. I said you must've also ran out of the onions because those are missing too. He then proceeds to tell me what do i want him to do. I said we'll just like you told me there wasn't a strawberry salad, I would have appreciated knowing you were missing ingredients from another item I ordered. So I asked for a different sandwich. And the woman making it rolls her eyes at me. The customer service is outrageous.

Not very often when you are provided quality service at a fast food chain. The staff here are great, and genuinely care about your order. Hope the owner reads and appreciates this.