The Coffee Bean Tea Leaf Ewa Beach

Lack of customer service. Two young men working this afternoon need to work on their communication skills. At least acknowledge customers who enter the establishment. Bought a Pumpkin Cream Cold Brew; was a bit sweet. Service: Take out Meal type: Other Price per person: $1–10 Service: 2 Atmosphere: 2

Great place for coffee, the iced coffee is amazing!

They were out of my favorite margarita bruschetta : . But I'm happy I decided to try the Smoked Turkey Pesto sandwich instead! Ewa is my favorite location to get some work done. Not too busy and decently friendly staff.

7/4/23 7:20p I walked into this location and asked are you still open? Kris, the supervisor on duty currently replies, yes, and walks away. She appears to be cleaning up and getting ready to end the day. I proceed to order my beverage, and then head to the end of the line to get the bathroom key. When I asked Kris for the key, she responds. Our bathroom closed with her back, turned to me, and then says L& L has a bathroom. It was at this point. I asked if she was a manager, she responded. no I 'm the supervisor. I was dumbfounded at her behavior and inability to pause, and turn around and make eye contact was this for training, or just her demeanor? Either way it was unacceptable at this time., I proceeded to tell her how I felt that I was a bother to her and she was quite dismissive from the moment I walked into this location, and I found it very sad as I enjoy shopping at this location. I proceeded to tell her it appeared as I was a bother and she just wanted me out of the store so she could clean up and go home. She asked what did she say That made me feel that way. And I proceeded to repeat myself and regards to her dismissive and disgusting display of behavior and nonverbal actions As a paying customer I felt so disregarded. As I walked out of the store. Kris says have a good night with a half smirk on her face , in which I replied, you did a good job ruining it, thank you, Kris. And to make matters more interesting. It appears that the employee that helped to make my drink was still in training, and observed this whole ordeal. Kris also appeared Irritated as he asked her where to find the honey for the green tea that I ordered. I plan to follow up with the store manager, and even the district manager to insure that no customer has indoor this type of dismissive and disrespectful behavior.

I was picking up a few items that I needed and decided to stop here for a sweet treat. I had let the cashier know that I had some food allergies as is my habit everywhere I go. The person who made my drink made a point of washing the blender that he was going to male my drink with. I appreciated that very much. The place was clean and I didn't have to wait long for my drink. I enjoyed the atmosphere of the place. My Matcha Frap was delicious and really hit the spot. I highly recommend stopping by.