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Contribuisci feedbackHorrible service horrible mediocre fake Mexican food . New management is awful. My daughter almost threw up later after dinner.
First off I run a restaurant and can be very understanding. Last night my fiance and I went out for dinner and some drinks we sat in the bar area. We got there a little before 5 and the place was pretty busy we sat at a booth and waited a few minutes, a server came over and greeted us giving us chips saying she wasn't our server and she was very behind and would be right over. Our server eventually came over took our orders and went along with her other duties. I'm not gonna get into the play by play the moral of the story is we felt forgotten. She walked past us many times without checking in on us, she forgot our appetizer which only came out after our entree after being asked about it again. She visited the table a total of 3 times. One greet, one how are your bites, and finally heres your check. With a new baby we don't get a lot of time to go out and the last time we were at margaritas we loved it, last night not so much. The server was pleasant when she was at the table but she was beyond buried with to many tables. There was a table that sat behind us after we got in and they they got their drinks apps and entrees before us. Again I run a restaurant I understand the business, my opinion someone should have picked up our table when more servers came on, there was about 4 other waitstaff in the bar during this most of which were seen just floating and busing. Not sure why they could have taking over. The food itself was good and the drinks were great this server needed a lifesaver as she was Cleary taking on too many tables. I'm not trying to bash her she just seemed very overwhelmed and forgetfull.
I can 't say I like the tactic used to get us to order certain things. The server rather than ask What would we like to drink, asks upon seating us Which Margarita would you like? She did something similar with an appetizer, How would you like your guacamole? which we typically wouldn 't order. It 's aggressive unwanted up sell tactics. One more reason we seldom choose to go here anymore. The food we had was good. But we prefer other places, and where they aren 't trying to manipulate you.
Food was not good. Service was not good. Music was not good.
I usually steer away from chains and especially fake overpriced underwhelming gringo food but my brother in law chose this place while he was visiting from out of town and my wife didn 't have the guts to tell him we shouldn 't go. My fears were confirmed when we sat in a mostly empty dining room at dinner time. We did have an uncleared table behind us that kept us company for our entire meal and for all I know it had been sitting there all day. The dingbat who waited on us couldn 't figure out that I asked for the salsa on the fish tacos on the side (because who in their right mind puts corn salsa on fish tacos) so I just said nevermind when she said and what did you want on the side? The fish was overcooked, overbreaded and gave me a belly ache to add insult to injury. . My wifes mini chimichangas were greasy and tasteless. Thankfully for Margaritas there are the unwashed ignorant masses that are happy with the championing of mediocrity who are happy to shell out for this garbage.