Mcdonald's - Fairburn

First time in a long time cheese was melted on my double cheese burger and my fries were piping hot thank you guys !

Hands down, the best McDonald’s I’ve ever been to! When we pulled into the parking lot we saw evidence (beefed up drive through that this McDonald’s is pursuing excellence. The staff was friendly and professional. The interior is just so cool…and clean. Kudos to you! We’re so glad we stopped in! (I included a photo of one of the wallpaper murals. So cool.

They closed at 10:45 and refused to take my mobile order even though it was placed at 10:43. They are purely lazy honestly, and didn’t care about correcting it or anything. Honestly, as someone whose worked customer service, i can genuinely tell when there’s work ethic vs just people who work here, and honestly it’s just people who work here. they don’t care about you nor your money. They just want to work their shift and get easy money. It’s absolutely insane that even 3 years ago, they wouldn’t have been able to shut down 15 minutes early, nor not give a damn about an order. I don’t tend to get low until you mess with my kid, and being this was her meal. i’m going to call cooperate until they fix yall closing early covid is over. ?

Of all of the fast food places in and around union city/Fairburn this is by far one of the quickest locations. There are times the line is out of control, but the staff try their best to get you in and out!Wheelchair accessibility: My son is in a wheelchair so we use the drive through but this location does have plenty of wheelchair access

Went here to get 2 coffees with creamers from the drive-through. The woman who took our order literally was talking to someone else as we were trying to get her attention over the intercom. She answered very rudely and sounded completely apathetic. She wrote down the order correct, but then when we were given the coffees, they were black. The young woman who gave us the coffees was not the problem, you could tell she was only doing what she was told to do, and she was nice and apologized when our coffees turned out wrong.We gave them back, she added the creamers. Took a sip and realized that there was sugar put into them.So the order went completely awry, and after looking at the reviews for this particular location, I can see why...