Auntie Anne's - Fairfax

Be careful of this place. They overcharge you on regular pretzels by charging you for special pretzels. Asked for regular pretzels bites and she charged me for the cinnamon ones and when I pointed it out she said oh it 's the same price. It wasn 't according to the menu and she rudely says I don 't know that 's not my problem awful customer service.

In a world of paleo eaters and gluten allergies it feels like Auntie Anne sits as a relic to a bygone era of going home when the street lights came on. Noone will accuse this pretzel shop of being complex or indulging in over creativity. In fact, you could easily describe Auntie Annes as Lite carnival eats. I had the Arnold Palmer which is an order that seemed to perplex the cashier as if I'd asked for the spaghetti basket with a side of ox tongue. Ask for a half and half lemonade but be sure to be specific and request the unsweetened tea. The world is full of people who believe Arnold Palmer is code for diabetic shock inducing sweet tea and even sweeter lemonade.

Service here is fine. But... They do not serve pretzels here apparently. I'm not sure what they call pretzels here is, but it's not like any pretzel I've ever had. What they sell here are sweet and nasty tasting. Perhaps they are hiding the real pretzels in the back. Oh, and that's the whole chain, not just this store. Buy a box of Super Pretzels as a much better choice than buying here. At least Super Pretzels are actual pretzels.

Wonderful pretzels. Not why this place has so many bad reviews, service was fast and great and the pretzels were tasty as well

Auntie Anne's is dedicated to pretzel perfection. Serving hand rolled pretzels including classic, cinnamon pretzel is my all time favorite so tasty