Okami Japanese - Fairfield

Best japanese all u can eat restaurant ever Great food, big portions and really good service. Food was so good that we ordered so much that it couldnt even fit on our table!

After so many years of coming to Okami Fairfield and always enjoying, this is the first time we have had a horrible experience. My family and I had a 7:45pm seating, we ordered our drinks and two wine glasses (no wine just the glasses). After waiting over half an hour asking for our drinks nothing was arriving. Drinks finally arrived after about 45 minutes. They started serving the food which wasn’t what we even ordered to begin with. For 4 people rather than receiving a few dishes at a time (like it used to be in the past), there would be one single dish every 15min per person. The food isn’t the same, used to be very hot, now it’s cold. The portions are no where near what they used to be. I asked many times what was going on because it was taking an extremely long time for the food to arrive. They told me it’s because there is new staff in the kitchen. However it’s not the people in the kitchens responsibility to take the orders correctly so that’s not exactly their fault. When I went to pay, feeling disappointed and ripped off, I asked for the manager, they told me the manager wasn’t there. Now I just got home and I had a look at the receipt, and I just saw that I got charged two times for the corkage, when it was only one bottle. Bad and very disappointing experience after so many years of always enjoying the food and experience here at Okami Fairfield. Certainly not the Okami (Fairfield) we are used to and remember.

Super friendly staff, great ambiance and lovely food! I really loved to see that if there was a certain amount of food wastage that there would be an extra cost to customers. It was cool to see a consequence for food wastage. Just make sure you order to what you can manage to eat :

Good value and quick service. The all you can wat options are very good. Especially the sushi plate.

I’ve been to lots of okami across Melbourne, but this one in station street has to be one of my favourite. Environment to Food was absolutely best. Talking about the Service, i must admit this has to be one of the friendliest amongst other Okami. The Staffs are really amazing especially a ‘Man’ whom i talked with. He told me he belongs from nepal. Absolutely loved his positive attitude toward the costumers. I was with my family this guy came to take our order, he briefly explained menu to us also guide us with the right amount of foods that we should order to minimise the food wastage more types of food we could enjoy. His order taking style was amazing, he didn’t showed any fanciness while taking order but make us felt comfortable while ordering. We enjoyed a lot shook his hand as well. We also noticed that some of the regulars of this rest used to know enjoy this boy’s presence. Some of them also shook hand with him. There was another big group of youngsters next to our table. He took the order of them as well. That group also were enjoying loving the way he was being friendly helping them with orders. He provided everything we wanted on time. Moreover i could see him enjoying with the kitchenstaff as well. He was making fun laughing with chefs amidst that hectic period just to calm them down. Absolutely amazing service. He later brought a icecream a candle on to a table celebrating birthday. I was really happy to see that service. We absolutely loved his environment. We hope to see him again.