Chuck E. Cheese - Fairview Heights

I always love to visit chuck e. cheese as a child, I have celebrated my birthday once, but unfortunately chuck e. was not in the room. no matter what I still like and her pizza is amazing! Can't be like the CEC vibes I had in the 90s and early 2000s, but it's just as magical.

I love to load this and their most employees. we have made a summer pass and still go about every week. I also had several birthday parties. my only complaint is with chuck. e. Cheese companies: they need to do better with the roll out specials like the summer fun, what a cluster does.

The workers were pleasant and seemed to be there. very hard workers! it is affordable for our large family and we are very grateful for it. can't wait to come back!

7 years old loved it and I also! pizza is delish. elders can have fun with kids shooting hoops or playing skee ball etc. no tickets anymore .everything is on a map electronic. small staff, but the manager has made a great job as he was multi-tasking. not sure if it always is. we were there on Friday when it was opened and it was not busy. it was perfect! the best part for me was to get an electronic sketch of my daughter, which I could appreciate and remember the day.

We ordered 2 large one topping pizzas, some play points, and drinks. Spent $62 on cardboard pizza so my kids can play games and win some 50 cent junk toy from China that they mark up 500 percent. What we received were two medium pizzas on a large tray. Two medium oblong pizzas. I approached the manager about it who offered me two medium pizzas or another substitution. I asked for play points. He very generously gave both my kids 100 play points. I thought that was more then fair and that everything was ok. My daughter went up to order something and heard him trash talking me. So she asked him should you really be talking about your customers like that to which he promptly shut up and walked away. I was very polite to this man. I simply wanted my money's worth. I did not cuss him or his staff, I was not a karen about it. As a former Chuck E Cheese employee I know my order was not correct. His behavior was simply childish and unprofessional. We will not be back. Sky Zone is right next door. Edison and The Edge are near by as well. Plenty of better options out there.