The Ordnance Arms - Fakenham

Lovely small pubwith a Thai resuarant and takeaway, great food and beers, wll kept by landlord Mark Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 4 Service: 4 Atmosphere: 5

Absolutely delicious. Better than thai in fakenham. Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking Parking options Free parking lot

Lovely food and good beers very friendly atmosphere Food: 5 Service: 5 Atmosphere: 5

Service: Dine-in Meal type: Dinner Price per person: £30–40 Food: 5/5 Service: 5/5 Atmosphere: 5/5

We waited an hour and ten minutes, and when we spoke to the owner or the hostess, she mentioned that we had been forgotten. There was no apology; her only concern seemed to be getting us to pay for warm beer and the starters we didn't even receive. To make matters worse, the restaurant wasn’t even busy; if it had been, I’m sure we would still be waiting! This experience was a disaster, and as a local, I definitely cannot recommend this place based on what happened. The lack of customer service skills was shocking. They greeted us warmly when we arrived, but that friendliness vanished as soon as things went wrong!