Icream Yogurt - Falls Church

Boba is really nice but last we came the trash was overflowing, they forgot one of our drinks, the menus smelled like they hadn't been cleaned and after our drinks were made the employee was talking loudly on his phone at the front of the store.

Rude and unprofessional staff. Why would they even open doors at a certain hour that they’re supped to be opened by. I waited 15-20min past the opening time in the car and once I walked in; they tell me “they’re not open”, and to wait outside because it’s only “one” person there at that time.Better training is needed on how to approach/talk to clients. Gave it two chances two different times and in both the same person failed.

Lovely place!!! There is no way that people leave bad reviews at this place. Food looks exactly as menu pictures, staff is really friendly and price it’s fair enough than their competitive’s. If we talking about atmosphere this place have a really good looking and it’s pretty clean.

Oblong tea and the milk teas were good. The macaron was way too sweet then it should have been.

Are you a fan of being disappointed? Then you've come to the right place. They have a sign that allows service dogs but when confronted about bringing in my service animal, they said I couldn't. My first red flag, then I wanted to order some rolled ice cream but didn't want a topping on it, they refused to remove the topping stating they cannot do that because it's how it's made, even tho they make it in front of you and you can see them adding the toppings, what if I had a allergy to the topping??? Overall the place looked good but I was so off put with the service and reply that it just didn't make sense.