Village Grill - Village Hotel Farnborough

We had a family dinner on a Sunday night at this restaurant. The service was a bit slow, but the staff was friendly. The prices are high, but the room itself is beautiful with large screens showing sports and cinema-style seating. It has a vibe reminiscent of an American hotel bar. The managers handled the removal of a problematic customer discreetly. Overall, it was nothing extraordinary, but I would likely go back again.

We booked a table for a large group in advance for lunch on a Friday. The only available times were 11am or 1pm, so we chose 1pm. The bar staff were very busy and seemed stressed, not happy to serve a large group and take individual orders. I called a week ahead to ask if we needed to pre-order for a large group, but the person I spoke to seemed confused and said they would call back, which they never did. We couldn't order food together at the bar and split payments, as it was too complicated. It took a long time for all of us to order with only one employee taking our orders, resulting in food coming out gradually and some dishes taking longer than others. We were warned about this upon arrival, but we expected there to be enough staff to handle a large booking. Alternatively, the booking system should have allowed us to book for lunch before the peak time. The food was good and affordable, but I would not recommend booking for a large group or during peak hours.

Service was awful and food was less than good! 3 of our party very ill after the meal! Only helpful member of staff was the manager who dealt with our complaint and agreed himself that it had been awful!! Will not be returning

Modern venue with decent menu but dining as a couple on a Saturday night proved to be a big mistake due to the loud noise from the adjoining bar and raucous behaviour of some of the customers which went unchecked by the management.

Not much choice on starter buffet Staff were really good and food was good too Very good value