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Contribuisci feedbackI honestly love the food here. It 's really like going to a cook out. Yummy bbq sandwiches, basic burgers, corn dogs, and their dipping sauce are so good and their banana pudding milkshake is unmatched. I literally go here every time I 'm visiting NC and nearly make myself sick on that milkshake. Sadly though, the portion sizes seem to have gone down and the people who work here can be just plain rude which is not cute. After over 7 years in the service industry I definitely do not believe in the whole the customer is always right mentality but there 's no reason to be short with people for no reason. Being polite goes a long way. Take your job seriously and do it well no matter what you do.
Check out my picture. It says a lot more than my words. The ratio of sides are unequal for one. I messed up my own order by getting a regular BBQ which means sandwich. That 's on me. The cheddar bites will be the only item I order next time in hopes of paying for a meal to get merely a few bites. The other reviews mention this location 's habit of skimming on sides and it 's true. The sweet tea was okay.
Look. I enjoy cookout as much as the next person but my experience there tonight will deter me from returning anytime soon. First off upon receiving my 2 large drinks (one tea and one mr pib) I noticed there was no ice which is immediately a problem for 2 reasons. First problem is that no one wants hot tea and 2nd problem is that when you have soft drinks in a machine with no ice the drinks become flat and that exactly how the pib tasted. Then we weren 't given straws so now I can 't drink at all. Then when my dad opened his tray all 3 items were wrong. Also we were charged 18$ and some change which seemed high. Then we looked at our trays one of which had a receipt with a total of around 16$ and the other had a total of over 30$. So who 's meals did we even get and why am I being overcharged? Also we had to wait several extra minutes for our onion rings that were initially forgotten and then they didn 't even take the time to cook them all the way so they were soft and squishy which is not how an onion ring should be. Only giving 2 stars because my food was right and good. However I would not reccomend this establishment to anyone anytime soon. They really need to step it up before we the people decide to cook in .
I don’t get why the Cliffdale store is so greedy with the quantity in the trays. We also frequent other Cook Outs and the trays are overflowing. Example.cheese bites as a side, quantity 3, French fries maybe 8-10 if you’re lucky. Just disappointing as this location definitely has gone downhill since opening. All patrons want is what is paid for.
Second time I go and get a small portion of bbq and didn't get my hushpuppies that come with the order!?!?!?