Capital Coney Island - Ferndale

This was my second time ever coming here the customer service is overall just poor i checked my order before i left and noticed the chili cheese fries i ordered for somebody else barely had any cheese on it and so i went to the window and said hey i barely have any cheese on my chili cheese fries and i was told we don’t sell squeeze cheese not “ what can i do to fix it” but we don’t have any squeeze cheese right after i done spent almost $40 i told the lady that would be nice to let people know before they spend their money and expect one thing and get another and decided she wanted to go back and forth with a pregnant woman at that like i said before don’t waste your time at this Coney Island it’s very poor in customer service and very disrespectful if i could’ve left no stars it would’ve been just that

Per usual, Expectations met. Solid breakfast for a good price no matter the day or time.

I usually don't post negative reviews I just don't return but here goes. I stopped here 5-11-23 to get a quick salad while waiting to meet a client. I sat inside and the woman taking my order was pleasant but after I sat down the woman, the cook and maybe the manager I am not sure who the third person was, they engaged in the loudest profanity driven conversation ever. It did not concern anyone that there was a customer inside eating. I had to keep looking there way thinking someone would say hey lets watch our language but no one did. It is the most unprofessional place I have been to. I am sure Capital Coney must read the comments or they just don't Care.

Can't follow directions on getting an order right. I repeated my order several times. I wanted an omelette with gyro meat, feta cheese, tomatoes and onions and they put American cheese which totally changed the taste of the omelette. I wouldn't of been so irritated if I didn't repeat myself five times and the attendant acted as she had the order right. This was a waste of my money. Check your order thoroughly before leaving!

They food is not good at all .im asking the lady how much stuff cost over the phone cause I never been there before bad she was just mean.i call for order food was warm.fries was old so I threw them in the trash.i would never order there again.should close that place down