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Contribuisci feedbackAlways delicious. It was fun visiting a new location.
We loved our food and the restaurant was very clean! Very friendly staff that made us feel right at home!
There’s a lot to unpack here, and it’s mostly not very good. I’ve noticed that you can tell a lot about a Zaxby’s by whether or not they charge for extra sauce. If they charge for extra sauce (especially just one) then the franchisee is cheap, which is going to affect the quality of the food. Because they’re cheap, they’re not going to clean/change the grease in the fryers as often, meaning your food isn’t going to taste the best. I visit a lot of Zaxby’s locations, and that’s usually a spot on observation. This is definitely one of those locations. Several times I’ve gone, and you could tell the oil was old and dirty, you can taste it in the chicken. Because of the cheapness of the owner/franchisee, I have spent twice as much up the street at Dairi-O to get better food, and better service.Now, for the service. It’s hit or miss, but mostly miss. Several times I have gone inside and stood at the counter for a good 2-3 minutes before being greeted, and it’s generally by one of the same people that saw me walk in. Getting the food is pretty quick, but you’re going to wait a while before you can place your order, that’s for sure. I’ve even been waited on by who I assume is the manager, and she wasn’t a shining beacon of light like you would expect, she was just as non-caring as the rest of the staff.I travel for a living, and I’ve been staying in town for the past month (with at least another 2 months scheduled) and honestly they’ve lost a lot of my business. I would be eating there probably 5 nights a week, but because of everything I’ve mentioned, they’re lucky to see me maybe once every week or two.
Every time I have to run errands by this Zaxby's, I end up getting orders for coworkers! Everyone is always happy with their meals, including myself. I usually get a Zak pac. I do like Zaxby's tenders and sauce, along with their fries. I have varied my order on occasion to try the Philly (definitely good! and other items like different sides. (Funnel cake, anyone? Oh, yes! No matter how crazy busy, the staff is amazing and the food is cooked perfectly and quickly!
Mediocre at best skimpy and you don't get any extra sauce. There's absolutely no customer service left in this world.