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Contribuisci feedbackI am a longtime patron of Redwood Steakhouse. My wife and I are now on a very tight budget. Only going out to dinner once a month. Last night I ordered the $40.99 Delmonico. I was anticipating a tender thick juicy medium rare steak. What I received was thin, about 1/2 , full of fat and tough like gristle. They had no chance at medium rare as I ordered. I was expecting something different from a high-end steakhouse. Food has declined, my last two steak experiences have not met my expectations. Especially the temperature of the steak.
Went for my brother's birthday. Have not been in a year, remembered it was a reasonable place. We started with a level of sticker shock on the prices I know everything is higher, but for $50+ steaks, I expect aged prime beef, not choice. And the bread that used to be complimentary is now $3. But we ordered various appetizers, entrees, etc. and the food was OK not great, just OK. Certainly not commensurate with the price. The service was A level, prompt checking and removal of used dishes. But then we came to the payment part. We had a gift card but were told it would not be honored because the ownership or something changed. Really, that is the attitude? You had the opportunity to do a great customer relations moment, but you wanted to stiff a customer the $75 that someone had bothered to get as a gift for a family member? So, you get this review. And you get one family less as customers, ever.
We love redwood but don’t love the waitress deb! She insulted us most of the meal and ignored us. She made two comments about how expensive it was and how we probably couldn’t afford it! Lovely way to spend Valentine’s Day… NOT do better deb!
We have frequented Redwood Steakhouse Brewery for a year or so. In the past, we have been satisfied beyond our expectations. Recently, however, something has gone awry. Our food was unsatisfactory, the menu has been gutted, and the staff has been slashed. The costs have increased while the quality has decreased drastically. I am so disappointed. I have highly recommended this restaurant. I now have to contact my friends and tell them not to go because I don't want to give the impression that I have poor taste. I don't know what happened, but it needs to be addressed.
Stopped by for lunch in the midst of our road trip. Seated promptly and ordered food promptly. Grilled sirloin was good and cooked as ordered. Pot roast was a huge serving and was just OK. Very heavy meal. Server was overly attentive to the point of being annoying.
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