Mcdonald's - Florence

I ordered 15 chocolate chip cookies they bake them fresh put them in box hot, they crumble, what a chaos loves freshly baked but that was bad

Usually don’t need to leave a bad review. This time I had a bug on the lid of my cup . To top it off I was told and they reconfirmed that my breakfast sandwich had no cheese. Got home and it was wrong… for the 3rd time this month…

Worst McDonald's ever changed my review. Do not go in evenings. After 7 or 8pm is cold and awful. So cold afraid of getting food poisoning. Go there quite often and I am done if we eat late going anywhere else.

Make the drive to go to a different location. Somehow, this location will ALWAYS mess up the orders even when rung up correctly, and the customer service is nonexistent. Went through today and ordered 1 large fry, the first window took payment and when we got to the second window, some older lady just handed us our bag, didn 't say 2 words to us, didn 't confirm our order or ask if we want sauce. We asked for 2 sauces and she didn 't say anything and just walked away, came back with sauces in hand and showed it to another coworker and practically threw the sauces in our hands, rolled her eyes, walked away and yelled to her coworker they always ask for sauce in an upset tone. It baffles me that people work in customer service by CHOICE and complain or be rude when they have to do their job.

Typical almost food. the personal is friendly and has a good job with my commands. Waiting time is reasonable and the coffee is good.