Burger King - Fontainebleau

I got really sick after eating here. Couldn't eat for three days! This is not a joke. The fries cause food poisoning.

The 2 chicken sandwiches were 10/10 and they Hersey pie was 100/10 ?

Food was horrible. I am handicap and walked from southwest to BK…ordered a spicy chick n and onion ring plus soda. They didn’t get a spicy chicken patty, so had to wait while they fried new ones….the onion rings were ice cold and I didn’t find out till I got all the way back to the gate at southwest. I was too tired to walk all the way back. So I ate the chicken patty out of the soggy bread. I would have ate the onion rings, but they had a hair in them. I was so disgusted and tired, I just threw the mess away. $10+ down the drain…

I have gotten good service at this bk but today I was disappointed. I waited my turn and when I was called I order my usual order: a cheeseburger and value fries. They both come out to $4 and some change and satisfy my want for the occasional bk. The young lady at the register (around 420 pm) refuse to accept my order and kept pointing to the drinks wanting to force me to get a meal. I let her know bk allows customer to order single items, she then only adds a cheeseburger. I ask please can I also have the value fries. She rings up small fries. I have to repeat my order again to her, a cheeseburger and value fries. She rings me up and extends a receipt at me. No eye contact. I walk over to the counter to pick up my 2 item order and realize they forgot to include fries. When I asked the young man in charge of packing the orders he included them for me and apologized for forgetting which I really appreciated as he showed good customer service skills. Perhaps he can train the young lady, his co worker on improving her social skills and customer service skills.

Poor serviceVery slow ordering systemOwners of this franchise are not