Subway - Forest Grove

Always great just wanted to say that the boy Logan who worked there made an amazing sandwich for me when I came through with my husband. Super polite staff

Great service. Wait a bit in drive-thru. Fresh and good.

Great staff and good food! A solid branch of the subway franchise. The situation is a bit annoying, as it is basically in the parking lot of a hotel, and traffic can be a bit annoying, but in addition I have no complaints! But I will say it is a much better experience to go inside (I don't get the drive through)

Service: Take out Meal type: Dinner Price per person: $30–50 Food: 3 Service: 3 Atmosphere: 3 Recommended dishes: Wrapped Sandwich

I havent been this upset with customer service in a long time. I went thru the drive thru and ordered a sandwich and cookie, as i was telling him what to put on my sandwich he said hold on a sec just making your sandwich i said perfect. I went to forest grove location. I also ordered a cookie. I get home...no cookie, wrong sandwich. I drive all the way back to forest grove which wasted my time and my gas and told them the right sandwich to make. The girl behind the counter says looks like we undercharged you so you need to pay the difference i stated to her that THEY WERE THE ONES WHO MESSED UP, that I HAD TO WASTE MY GAS AND TIME coming back, and that they were going to need to eat the difference on price because afterall they made the sandwich incorrectly and also charged me incorrectly. Her response, which just surprised the heck out of me, was if your not paying ill gladly eat your sandwich then ....umm rude, wheres the customer service? What about saying oh i am so sorry we did make the mistake however i will still need to charge the .95 for the avacado, is that okay? Any answer would have been better then her reply, plus the attitude in her voice behind saying that...made me lose my appetite. I ended up paying the .95 even though they forgot my cookie the second time, i had to ask for it twice. I feel most businesses would have let that .95 slide since it was their mistake, maybe even offer a free cookie or something, anything! The attitude she gave me was uncalled for a disrespectful. I am so upset about my visit to this location, i didnt even complain or be mean that they got the order wrong so why the rude response? Really hurt my feelings and i feel like i shouldnt have had to pay ! Subway you disappointed a customer. I wish i would have gotten the girls name but it was forest grove location friday around 6:20. She seemed to be the one in charge at the time.