Arby's - Fort Wayne

Portions were terrible on chicken!! 3 pc tender- each piece was comparable in size to the chicken bite things. The 9 pc Chicken bites only had 8 pieces and a tiny ball of breading (im assuming that was "supposed" to be the 9th piece). iced tea was warm with no ice in it. Half of the meat on the sandwich is dried out and crusty while the other half is super slimy. salad was fine, as was the dr pepper, but everything else was a huge disappointment.

My sandwich looks like it was rushed and the chicken itself was hard . My fries were cold . I couldnt even eat my food .

So does someone need to have a one on one with the angry person on the back line or does this individual not care at all. We were skimped on our fries and the sandwiches look like someone puked them up and punch them. You should be ashamed that you take money from people and give them their food like this. I know your regional manager and he probably wouldn’t be okay with the state of this.

Awesome Arby's! Taco Bell was right next-door and I went through it and had such a bad experience I had to take my food back in. Was starving so drove right over to Arby's. They were wonderful, made me a special salad because of my food allergy and were a blessing to me. What a way to say welcome to Fort Wayne.!!

Why do they have you pull forward to wait for your food when there is nobody behind you in the drive thru? It's stupid. It doesn't save ANYBODY time. In fact, it takes LONGER to get food this way. And if you need ketchup, the worker has to run back inside to get it. I blame Burger King for this ridiculous way of doing things. IT WASTES TIME AND PISSRS OFF CUSTOMERS LIKE ME.How about this...Instead of moving people to the front of the store's parking lot to wait for items that take longer to make, just let people wait their turn in line.The sandwiches I ordered were delicious and the fries hot and crispy. The 9 piece boneless wings, however, were rock hard and puny. There wasn't 4 boneless wings worth of meat in the box of 9. And way too much sauce.