Jimmy John's - Fort Wayne

Great subs per usual. However, my order was wrong. But... probably because I ordered late at night and everyone was trying to go home.

Ordered chips as well and was charged for it but was not included with rest of the food.

Ordered late right before close. Connor (sp? and the staff tonight (11/22 were so accommodating and had a good attitude despite our late order. So friendly and did a great job. Hard to find anymore and really appreciated that effort!! Hope their management recognizes them for this

Ordered delivery 5 minutes before close and didn’t realize it was 5 minutes to close until I placed the order. I felt terrible but they still delivered it. Massive kudos to the staff here. The app should cut off delivery 30 minutes to an hour before close. Would be better off for the workers. They don’t deserve deliveries being allowed to come in 5 minutes before closing time.

The last 3 times I've ordered delivery I've been disappointed. Today I placed my order at 10:19am and didn't receive it until 11:25. My pop was watered down and the cold meat was warm meat. Very upset. I live .2 miles away. 30 seconds. Isn't this suppose to be freaky fast delivery? I can order door dash and get my food way faster. I'm done with this location. The store has corrected their errors and made things right with me. Now I am delivering orders for them to help out with lunch rush. Plus 3 more stars..