Burger King - Fort Worth

Zippy drive thru service. This is a great new location. Food was very good and super hot. Outside appearance was very clean and employee interaction was superb.

First time doing indoor dining. I was the only person there and the drive-through wasn't too busy. The service was good but this place was DIRTY. Every inch of this place was a mess. While waiting for my food I saw the worker reach in for the fries and eat one. Didn't wash his hands afterwards and continue to work. I ended up leaving. So disappointing and disgusted.

I ordered coffee for my partner and me while we were working, but it tasted so bad that it reminded me of a mix of mop water and Pine-Sol. We contacted the business and health department about it. Unfortunately, when I called, they said everything was in order.

This place was very dirty. I had to get the cleaner and napkins to wipe down my own table. I was between appointments in Huguley and didn't have time to go home. The tables were sticky, and there were crumbs everywhere. I will never go back. Just imagining how dirty the kitchen must be is enough to make me not want to return.

I typically don't make an effort to try new places, but our experience here was extremely disappointing due to the rude service. The woman at the register seemed already frustrated when we approached. She kept trying to take our order, but we were unsure about a few items. We inquired about the Impossible Burger because the menu flashed by too quickly for us to read, and her response was, “You don’t see it on the menu?” delivered in a very condescending tone. Frustrated, we decided to cancel our order and leave. If they maintain this level of poor customer service, I can only imagine that many other customers will follow suit.