Jack In The Box - Fort Worth

The staff seemed uninterested in working, as they ignored customers waiting to place orders. There was no one in the drive-thru, and one employee, who appeared to be the manager, spent 20 minutes on a personal phone call. After waiting almost that long without being helped, I felt frustrated as they just wandered around, seemingly unsure of what to do. I will likely not return, and unfortunately, I never got to place my order.

I attempted to use the drive-thru at around 6:45 PM on a Friday, but the person at the window informed me that they were closed. It would be helpful if they could update their hours online. Just a suggestion!

The food is always great at this location, and workers are always attentive to requests for condiments. The only reason this is not a 5 Star review is I eat here once a week and I have been disturbed by loss of the use of the lobby. I've had to eat at the outdoor tables on the cold and wind. The signs state to be patient and that this is due to a lack of workers. I am sorry to hear this. McDonald's directly down the road does not share your issue. This is something Jack In the Box might want to keep in mind.

Does not have service for car thru customers and only took door taps or eat Uber. That's not it! The so-called service Mgr was rude, unprofessional and would not give me their name. I reported the Jack in Box Corporation when it happened.

I thought the poor service I received was something new or something that only happened to me. But with other reviews, this is a ongoing problem, so the entrepreneur could probably take less care of what we have to say. This evaluation is therefore a recommendation to other customers. Don't go to the boxes. The lady on the ride thru is rude. And I guess the staff used to work at McDonalds, because their ice/disc machine never works. I understand nobody wants to clean these things, but a job is a job. I guess they choose and choose what they want to do for the day. So stay away because maybe what you want to eat is out of the menu.