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Contribuisci feedbackExcelente servicio súper cerca del aeropuerto de Monterrey Noteworthy details: Excelente ubicación cercana al aeropuerto de Monterrey, cuentan con servicio de traslado al aeropuerto cada 30 minutos, además de estancia para automóvil, lo recomiendo ampliamente, el costo es menor al de las estancia convencionales de autos cercanas al aeropuerto. Rooms: 5
Buen lugar para descansar, cuenta con restaurante en el Interior Rooms: 5 Service: 5 Location: 5
In reality we only went to eat the mid-day buffet, excellent food and quality, very reasonable price, includes fresh refill water, includes a dessert salad bar and several main dishes, in my opinion, an excellent option, all for $149.00 M.N. MX and applies to all CHN hotels in N.L. and there is also a dinner buffet for $169.00 M.N MX Food drinks: All food excellent especially the food buffet and excellent price Service: 5
I stayed very close to the airport, the room service is good, but the reception service never sent me my folio to invoice my stay. The spacious and comfortable rooms. The room has two televisions that if you have both on you won't hear one or the other, they should better have a larger TV in the area where the bed is. The hot water took a long time to come out and that caused a lot of water to be wasted. Rooms: 5
Personally, I think that the rooms could improve starting because not all of them have a minibar and the rooms that do have their minibar DO NOT WORK, they do not take the trouble to check if everything is fine and see if everything works properly, the reality is that They do not take care of the image of their hotel in many aspects, starting with the minibars that do not work, on the other hand the channels on their TVs look like old TV, all blurry, the bathroom already looks half neglected because they do not touch up the paint, the Mirrors look damaged, they do not have soap or shampoo dispensers, much less conditioner, so in my opinion it does not have what is necessary. In my experience, the buffets are not of good quality, the food does not taste very good, so to speak, and if you order from the menu or room service, it takes more than an hour to give you any dish you order and they still get angry that you complain to them about it. They take so long, I ordered a flautas, I was dying of hunger, there was no one at the restaurant so it took a LONG LONG time and I had to leave and they still asked me why I didn 't cancel when it took so long, it 's absurd that it takes so long in a dish, terrible service from the restaurant. Then sometimes there is no hot water if you want to bathe because they have it under maintenance according to them... Personally, if you are a tourist, better go to a Marriott or City Express which I bet is much better than this hotel, it is not worth a cent stay here. Additionally, the receptionist is a rude, haughty person who gives you the wrong answer every time you ask her for a favor. I leave the photo that she doesn 't even feel sorry for having bad hair. Nearby activities: To eat outside you have to walk about 10 minutes to the edge of the avenue where you can get run over.