Beijing - Fredrick

Take out and I spent over 35 dollars and TBH it was all bad! Sorry and I know ridiculous. Will never eat there threw out all my food) again!

I ordered 6 wings with fries...I open my box and the fries are burnt in the outside but soft on the inside...I know how to cook and that means you was rushing my food... Then I bite into my chicken and it's old chicken... You know how I know my chicken is brown and gray on the inside...I do not recommend anybody going to this place.... And the food I didn't eat cause it's all horrible... As you can see

We went out of our way. You can't dine in. Didn't know that. They didn't care...

Stellar service, we've been coming here since we moved to Maryland, and they have never disappointed us! Two thumbs up

I am disappointed to be writing this. As someone who has frequently ordered and referred people to this restaurant I have never had a negative experience such as this one. I have worked in customer service since high school. I do not understand the mentality of making an error and not putting an entree into the bag. Not checking the order is in its entirety before the customer leaves. Then when the customer calls after picking up and getting home to say an item was missing the individual tells the customer “the options are you can either come and pick it up or we can refund your money.” I was really upset and the fact that they didn’t really apologize. Didn’t offer to deliver it because they were “too busy” and “didn’t have time.” I understand being busy however I feel like more could’ve been done to help resolve this. They gave me a Coke when I sent my brother to pick up my missing item from my order because I just got back and was entertaining. Overall just disappointed and wish it were handled better. The food we did get wasn’t the best. Chicken was dry and little flavor in the fried rice we ordered.