Chipotle Mexican Grill - Friendswood

This location needs serious help. They are constantly out of food items. We went yesterday to eat at the restaurant (out of convenience since we were at a nearby tournament) and nearly every table was dirty, and even though they weren't crowded, none of the workers came out to clean the tables. All trash receptacles were overflowing, too. This location may need a change in management or better training for the entire staff. We will not be returning.

I’ve been coming to this chipotle quite often for the past few months and I’m always happy with my service. I ordered an of the menu item the Quesoritto and im usually very happy with it when they make it. Today I ordered it and the manager on duty gave me attitude and told me not to order it again because they are “busy” and said a few things I didn’t understand under his breathe, and in Spanish. They weren’t busy, no one was in line and it was only me. I definitely didn’t deserve the attitude even after asking the employees how their day was and saying please and thank you. I’m not sure why I was given the attitude but I don’t think the manager should treat his customers like that.

Very professional and clean, and they catered to my unusual requests.

First time coming to this location and was disappointed. Rice was hard, food didn’t take the same as other chipotle’s and gave me a ton or rice but hardly any meat. Cashier was very friendly but that’s about it. Also, my stomach started hurting after eating my bowl. Not sure if I’ll be back to this location ?.

My 3rd and last time at this location. With their recently raised and high prices one should expect decent quality food. The problem that I keep seeming to run into is that they are constantly serving undercooked, hard rice. It’s like you’re eating shells. Absolutely disgusting. Every time we have went it has been the same issue, the only reason we decided to give it one more try is because we had a coupon to use. We are done giving this location the benefit of the doubt and hoping for a better outcome every time. Have sent in a complaint, let’s see how they respond and if this issue gets corrected.