Downhill Duke's - Frisco

As copper-home owners and frequent visitors to downhill dukes, I am not a person to leave a bad review easily, as copper and everything on copper means the world for us and I do not easily affect the effect it has on the restaurant, especially in times where challenges with hire and service personnel are very present. what we have experienced today was absolutely unacceptable. my man met me for lunch at the downhill villages when we switched off who cared for our young child and who went to ski. we spent 30 minutes, as it will pour down snow on us waiting for a kinder cheeseburger meal and chicken wing order. our child loses his understanding and we had to make the hard call to go, although we do not want to let our waitress up and dry with our order. we also do not want people around us to have a bad experience, because our eating takes too long and they have to listen to screaming on a small child. and I hate to say that, but before covid there was a Friday where we waited 1 hour for a series of nachos to come out. this place just hasn't got her stuff together. we love her eating and her afteros and from the last 5 times we? ve been 2/5 times was miserable. even the time when we came without children was unhappy. no one wants to ski for 1.5 hours to wait for an order of nachos. and honestly, every restaurant I have ever visited (ski resort or not) prioritizes children's dishes before adult meal to avoid this type of situation. but when the waitress saw us at the end of our small child, after waiting for 30 minutes for our eating in the icy cold, she told us she was complaining, we stayed and eat our food that she brought out?. because it? Saturday and everywhere is busy on a Saturday. we have eaten 10 times in ten miles tavern in the last 2 years and never had to wait more than 15 minutes for our food in the season of peak time. this is not a crowd problem, that is a certain down hill dukes problem and must be fixed and the crew must be better trained to cope with such situations. how about a warning if they deliver a party that says their meal to deliver 20-40 minutes, are they ready to wait? sad to say I will never go back to downhill cakes after many years of it a basic attitude in our copperberg routine. I would prefer to make the adler bbq or some other local spots business that are willing to prioritize the people with children.

What a great place for lunch, dinner or drinks after a long day of skiing or hiking on the copper mountain. the food, the view and the service were excellent. absolutely loved the French riders! we will definitely go back to downhill duke’s at our next visit in copper mountain.

The nachos and onion rings are amazing and decent value for ski food. They fight on their service side. Took 4 tries to get dressing for our salad and our meal was done with time, it arrived. Then they tried to calculate a different table bill for the double amount and lasted long until they could fix their problem. What would have a 45-minute lunch would have almost 2 hours through slow service and problems.

Nice view of the mountain. Food is good and not too expensive as it is located in a ski resort. The staff has a great task to manage the large amount of lunch.

Pro: Great bar, awesome view of the slopes, sometimes got a DJ, menu is more bistro like (better) than the three places next door. Con: Food took forever!!! The bartender was ignoring some customers so very in inconsistent. Food tasted ok but nothing special or makes me want to come back. Outdoor seating only so gets cold when they don?t turn on the fire pit or keeps heating lamp low.