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Contribuisci feedbackBeen there many times and mostly good this time we were totally forgotten to the point a manager ended up sort of serving us with things forgot and had to go find someone to help us on things like no tortillas were brought with the fajitas and we sat and sat but nothing. We ordered extra sour cream that never came but just let it go. Otherwise we do like the food so can’t complain about that and I’m sure we will give them another try.
The service was poor. We ordered the Chocolate Piñata. Usually there are blackberries inside the piñata, but they were missing.
Had a reservation and were told our table wasn't ready because people were still eating at our table. There was a table visible from us that was completely empty and that would fit our party size. After standing there for over 40 minutes we asked about the table but didn't get a response. We asked again about the table, one of the hostesses asked the girl seating people if we could be seated at that table and she said I guess (with an attitude) 5 of the 6 people in our party wanted to leave and go somewhere else but I enjoy their food so we decided to stay. We finally get seated but it took like another 20 minutes for a waiter to come to our table. We order our dinner and it took forever it seemed to get our food. One of the girl brought fajitas to the table and started to leave, the person that ordered it asked her about the tortillas and the woman rudely said they're coming. Dropping that kind of money in the establishment (apps, dinner, chocolate pinata for 6) you would expect a better experience. I don't think we'll be going back.
To quote Seinfeld, anyone can take a reservation. Holding the reservation is the key part. I asked for a table for 8 and a high chair at 7:30. I wasn’t seated until 7:45 and they took us to a table for 4 people. It wasn’t until about 7 minutes later that they switched us to a table where we could all fit. Once we actually sat down everything was fine.
We always love going, the food is amazing, and it's the only place I'll have a margarita around here. Going to Uncle Julio's is a bit of a destination for us, something we look forward to.