Chicken Salad Chick - Gainesville

I was excited to check out this restaurant because I had heard good things about it. However, upon arrival, a very rude employee named Nick informed us that they were not open yet and asked us to leave the property until they opened in 4 minutes. Unfortunately, we decided to leave at that point without being able to try the food.

Amazing chicken salad and diffrent types. And then you can even get it in a melt on a crossant. ???

I went to Chicken salad Chick and ordered two large potato soups. Upon arriving home the soup tasted extremely old possibly burned from the bottom of the pot. I enjoy the potato soup often from the Gainesville Florida location. Today it was different, so when I called to inquire, I was treated as a problem for asking questions. I called to inquire very respectfully about how long the soup is generally out for and or if it is stored until the next day. After I spoke to the person who answered the phone regarding my question who had no idea) The phone was forwarded to The manager .. Clay . Clay, spoke very condescendingly toward me since I was inquiring. He then continued to give me the run around and divert my question and walk me around the bush.. as to how long it is out. I informed him I 'm not looking for free soup.. I 'm just inquiring whether or not it is actually FRESH today... I eat it often and it tastes oddly off. OLD! He proceeded to tell me As I already said finally mentioned to me the soup is out for roughly 6 hours or UNTIL ITS GONE.. No Sir, That was the first time you told me it is out roughly 6 hours.. or we would not still be conversing, Thank you!! He hung up. When calling the number back to ask for the manager 's name, I was sent to voicemail multiple times. Then when answered another employee answered a young lady claims she 's the manager and wanted me to explain the situation againn for a third time. It 's too much! THE SOUP IS OLD and the manager is lacking basic customer service skills. Very unprofessional. Very disappointed! This staff needs coaching!!!

Sooo good!!! From the chicken salad to their sides, even their sweet tea!! Everything was delicious and fresh! New favorite go to for sure!!

Love this place very good vibes staff is very nice and friendly and they explain the menu well if it’s your first time dining here