Marco's Pizza - Gastonia

The woman who went to the phone tonight was terrible. we have no chance to speak, so we just gave up and ordered the simplest thing possible. she has to learn how to work with people or get a job that does not involve human interaction. Yeah, it was so bad.

The customer service needs a lot of work! order online, came to the estimated time and it was not ready, but the guy on the theke gave me no time or could tell me when it would be ready. I waited fifteen minutes before the employee who worked the many gave up.

Great service! Had some confusion about an online order (my mistake), but Melody and Shae were super patient and friendly, got my pizzas hot and fresh. Thanks Melody and Shae!

I ordered a pizza, cinnamon sticks and a pepsi. I have everything except the Pepsi. The supplier said he would bring it back, but not. I called the store to get a refund for my drink, but you said that they could not see my order and a refund could not be given, but to bring my entrance to get a 3 dollar loan. I felt that this was an inconvenience because I paid a delivery fee plus tip to have brought my order to me to then drive for a 3 dollar loan to the store. You have no problem loading my card, but all the problems that my money is giving back. I asked for a man, but the RUDE-Cashier Jacovian put me under control for over 30 minutes without checking or actually the manager like I asked. Then the call separated. Marco can keep the soda and my money. I won't order from this place again. Very bad service.

Used online app thank god I didn?t pay full price! Pizza was cold toppings were none existent more bread that meat: philly cheese steak all cheese and veggies, also had to wait 20 additional minutes for my order. The deluxe pizza was the same. Reading the reviews online I was very disappointed and upset as this store is listed as 4? It must be employees writing the reviews. Not a good experience and will not go back!