Byrd's Famous Cookies Gatlinburg, Tn

Cute shop with lots of goodies. The lady giving samples was so rude and judgmental it was like she got paid in cookies and we were taking her cookies. The oatmeal cookie is delicious and I totally would have bought some but the lady was so rude I couldn’t get out of the store fast enough. Don’t have a 10 recommend going to a different location. UPDATED REVIEW!!Thank you Jeff and Michelle. I was able to speak with Michelle and express may concerns about my experience. I know she cared and was very apologetic. Michelle and Jeff are very professional and love their company. I know they too view feed back as a training opportunity. They will be sending me some samples which I will share a picture and video when they arrive.I look forward to meeting with Michelle when I come to town. Thank you for the great recovery customer service.

I love how you can sample cookies before purchasing. Scotch oatmeal was what sold me...I immediately bought a bag?

The cookies are real good. I really liked the salted caramel flavored cookies. Samples are there to taste before u buy for all the flavors.

I heard about this online and went and tried it. It was soooo cute. They had free samples of their cookies and we tried the regular chocolate chip cookies and the peach cookies. They were both very good so we went and made a box of a couple of new flavors as well as the flavors we enjoyed. It was pretty affordable to be able to pick cookies and take a box home. So fun and I would recommend it!

This is an absolutely adorable shop with some of the tastiest cookies we have ever enjoyed! The shop is clean, well decorated, and full of friendly and knowledgeable staff. Paul, the manager, helped us celebrate our 8 year old being one year chemo free! Our family's favorite cookies are the Scotch Oatmeal, Lemon Coolers, Cupcake Cookie, and Triple Chocolate! We opted for a large glass cookie jar, which is an exceptional value since you can get it refilled in the future for just the price of cookies! It will make a sweet keepsake on our counter! Definitely stop in a try their free cookie sample bar and grab a jar or box of your favorites to share with friends!