Potbelly - Geneva

I've only been to Potbelly's once before and never at this location. Thought I'd give it a try because it sounded good and I had time to kill. I went in and stood in the queue while looking at the menu for a while, and then moved and stood by the Order Here sign. Wasn't sure if I was at the right area? There were people working behind the counter, but they looked busy with equipment and stuff, I didn't know if they were helping other people. I waited patiently for a couple of minutes before getting noticed by the male employee. He went in the back for a minute and then took my order, but needed to confirm every part of my order about 3 times. Forgot what kind of sandwich I ordered (avo turkey , if I wanted the avocado and cucumber on the sandwich (I ordered specifically for the avocado and cucumber!! ? During this time, the overly friendly manager noticed me, popped over, and rung me up. I stood and waited for my sandwich for a bit longer. I mentioned to the manager that I was killing time and was eating in the restaurant, but I was never offered a tray, cup of water, anything. The vibes here were very strange. Won't be back.

Ordered ahead online for lunch earlier today. I ordered the skinny avo turkey sandwich. Left the place with my food, and got halfway through the sandwich before I realized that they had given me browning avocado which irritates me to no end. I threw away the rest of the sandwich and nearly threw up because I was so disgusted. I'm willing to give the place a second chance, but I will not go back If this happens again.

Can’t believe I overheard a manager having a verbal breakdown over making a sandwich. Ruined my

Ordered delivery and mine and my husband’s sandwich was missing half all of our sauces. Made our sandwiches pretty dry.

Yesterday I had the Avo turkey skinny on multi grain bread. It’s been a while since I’ve gotten a skinny sandwich from potbellies, and it was much shorter than I remember. The top bread was crumbling apart, and it tasted like the sandwich was a day old or maybe even longer. I am very disappointed with the sandwich and the price.