Dunkin' - Germantown

Constantly faster service even during peak hours. I really appreciate that courtesy and quality never suffer as a result.

Wouldn't let me use the bathroom if it was an emergency, no one was respectful or even said something to me, they need all new employees. Terrible experience.

If you're here after 10:00, prepare for some Stale Donuts. And by the way, Dunkin Donuts.y Your staff must have gloves when you treat my donuts. Lady reached her unloved hand in the container for donuts and I said no. Gloves are a must!

Absolutely the WORST! Hurts me because I know the family that owns this location but the staff is awful! I ordered ahead and went to the drive-thru for pick up. 1) A young man is laughing and playing with a co-worker and does not even take the fact that I'm there into consideration. 2) the drink I order was only 3/4 filled. I order coffee at dunkin about 4-5 times a week. I know exactly how much the coffee is supposed to be filled. 3) the cup was sticky! I told him that it was sticky and asked for a napkin only for him to grab the drink out of my hand and take it to the back. Came back with a stickier cup! Clearly the young man doesn't take his job seriously. If management reads this, I just hope that the 2 people working on 11/29/2020 at 5:00 PM are faced with some kind of action to avoid future issues. JUST AWFUL!

I don?t know what happened to cause this necessary change!!! First time ever I have gotten soft tender fresh donuts. Please, please, please make this a permanent change!