Haidilao Hot Pot

Usually, restaurants would want you out the door after you've paid, but as we were getting ready to leave, our server Jack, went above and beyond and used hair ties to help roll up my yoga mat properly (as we came from yoga . Aside from hair ties (offered to keep hair out of the way and not for yoga mats (I can relate to both , you also get wet lens wipes to clean your specs from the hot pot splashes. #SoExtra or #WellThoughtOut<br/ <br/ The kung-fu noodles is served with a live hand-pulling noodle demo with their signature master dressed in white. However, we actually preferred the regular noodles as I find that the texture is tastier and more consistent. Highly recommend ordering those noodles! Food was all very fresh and you can choose up to 4 different soup bases! Also, I love cilantro, so having that at the sauce bar gave me the option to eat as much as I wanted : (unlimited congee and edamame beans as well <br/ <br/ I've heard about the phenomenal wait times in which they provide various services (massages, gel nails, etc. during the wait (at their restaurants in Asia . We came at 2pm and so we did not have to wait a second for seats (unfortunately . As crazy as it sounds, I'd like to come back next time and experience their wait line!

Absolutely the best service ever. We have been here for the first time and love the service, ambience and food! Would definitely come back. Highly recommend!

Came here with a friend for lunch at around 11:15AM on a weekday. It was really empty as they were just opening up. This was my first time being here and I was impressed with the customer service. I'm not a huge hot pot person but the customer service and the diversity of sauces definitely made it a great place. Food came quick and was good. Overall, enjoyed the experience and will definitely be coming back again.

My wife and I went here on a whim after we landed from Boston. We were looking for an Asian restaurant that was open late and didn’t really check the reviews. Have to say this was one of the best hot pot places we’ve ever been to. The service is top notch. The staff was friendly and always made sure our drinks were filled. The sauce bar has unlimited side dishes and fruits. The meat and vegetables was very fresh as well. I like that they also had a snack bar near the hostess station. You’re definitely not going to leave this place hungry and I highly recommend this place.

It’s my third time visiting HaiDiLao in Richmond. I’m a huge fan of hot pot, and HaiDiLao is always the one of the best place to go in Vancouver! Everything is so clean here,and food is always fresh and delicious. Me and my friends were really enjoying Lichia and Juno’s services, they were extremely attentive and friendly, they are the best! As well as the rest of the staff who continually checked up on us : Service here is 10/10 !There’s always someone to look after you without having to ask. They even provide aprons,hair ties and glasses wipes , how sweet are they Thank you again for celebrating my birthday!I had a really wonderful night here. Will definitely recommend to others !!!